Easy Anti-Cheat is not installed

This article covers errors of the form "Easy Anti-Cheat is not installed", including error codes 9009, 10009, and EEAC0008.

If you’re encountering an Easy Anti-Cheat is not installed error when launching Wildgate, try to follow the steps below to fix it.

1. Verify Game Files

• Steam: Right-click Wildgate → Properties → Installed Files → Verify integrity of game files.
• Epic: Right-click Wildgate → Manage → Verify.
• PC Game Pass: Right-click Wildgate → Manage → Files → Click Verify and repair

2. Install EAC manually

2.1 Navigate to Wildgate’s installation folder:

Steam: Right-click on Wildgate > Manage > Click Browse local files
Epic: Right-click on Wildgate > Manage > Click the Folder icon beside the Uninstall button
PC Game Pass: Right-click on Wildgate > Manage > Files > Click Browse; then open the Wildgate folder

2.2 Locate the EAC Installer

Open the Installers\EasyAntiCheat Folder. There you should find EasyAntiCheat_EOS_Setup.exe

Click the empty space at the end of the address bar in the Windows Explorer window opened, and copy the Wildgate EAC installer location. This is the default location for Steam:

C:\Program Files (x86)\Steam\steamapps\common\Wildgate\Installers\EasyAntiCheat

2.3 Run the EAC Installer on Command Prompt

1. Open Command Prompt as Administrator
   1. Press the Windows key and type cmd.
   2. In the results, right-click Command Prompt and choose Run as administrator.
   3. Click Yes when Windows asks for permission.
2. Go to the location of the EAC installer by using the cd command:
   cd /d "<path>"
   
   For example:
   cd /d "C:\Program Files (x86)\Steam\steamapps\common\Wildgate\Installers\EasyAntiCheat"
    
3. Run this command:
   
   EasyAntiCheat_EOS_Setup.exe install 66d8f537f1aa4636985ff868d51651eb
   
   It is normal that no text is output. The next command will confirm that it worked. ID above is Wildgate's and is the same for every install (Steam, Epic, PC Game Pass). Copy the command as-is.
4. Run the command:
   
   echo %ERRORLEVEL%
    
5. If you see 0, then the install operation succeeded. If you see something else, then it failed. 
   
   Make sure you are running an Administrator Command Prompt and try again. If the install command keeps failing with admin and the files are present, temporarily disable real-time antivirus protection and retry. Some AV products block EAC's installer.

For more information, please visit Easy Anti-Cheat's official troubleshooting guide.