Some players may experience crashes where the game suddenly closes without warning. In some cases, the issue may be caused by the graphics card (GPU) not responding quickly enough to the operating system. When this happens, Windows assumes the GPU has stopped working and forces it to reset. This process is called a TDR event (Timeout Detection & Recovery), and you might see it referred to as a "GPU device hang."
We treat these as GPU crashes, and the game will close to prevent further problems. If this sounds like what you’re running into, you can try adjusting a Windows setting that increases the amount of time your GPU has before Windows resets it. This may reduce - or even eliminate - the crashes.
Below are the steps to adjust this setting:
How to Increase the TDR Delay
- Open the Registry Editor
- Press Win + R to open the Run dialog.
- Type regedit and press Enter.
- Navigate to the GraphicsDrivers folder
- In the Registry Editor, go to:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\GraphicsDrivers
- In the Registry Editor, go to:
- Add or edit the TdrDelay key
- If TdrDelay doesn’t exist in the right-hand panel:
- Right-click in the right-hand panel.
- Select New → DWORD (32-bit) Value.
- Name it TdrDelay.
- If TdrDelay doesn’t exist in the right-hand panel:
- Set the TdrDelay value
- Double-click TdrDelay.
- In the Value data field, enter a number of seconds.
- We recommend starting with 10.
- Click OK.
- Restart your PC for the changes to take effect.
Adjusting Further if Needed
- If crashes continue, try increasing the TdrDelay value in increments of 5 seconds (e.g., 15, 20, 25), up to a maximum of 60.
- At any time, you can go back into the Registry Editor to:
- Reset the TdrDelay value to its original setting, or
- Delete the entry entirely to return it to the Windows default.
⚠️ Important: Editing the Windows Registry can impact system settings if done incorrectly. Be sure to only adjust the TdrDelay key as described above.