We’re sorry to hear that you’re not satisfied with your purchase of Wildgate. Refunds are handled directly by the storefront where you purchased the game. Please follow the appropriate steps below based on your platform.
PlayStation 5 (PS5)
If you purchased the game via PlayStation 5, follow these steps to request a refund:
- Visit the refund page: https://www.playstation.com/en-gb/support/store/ps-store-refund-request/
- Check your eligibility and request a refund by following the steps provided.
Epic
If you purchased the game via Epic, follow these steps to request a refund:
- Visit the Epic Games Store Refund Policy - https://legal.epicgames.com/en-US/store/refund-policy
- Check your eligibility and request a refund by following the steps provided.
Steam
If you purchased the game on Steam, follow these steps to request a refund:
- Log into your Steam account.
- Click 'Help' and then 'Steam Support'.
- Select 'Purchases'.
- Choose the game you want to return (you may need to click 'View complete purchase history' to find it).
- Select 'I would like a refund'.
- Click 'I'd like to request a refund'.
- Choose your refund method.
- Click 'Submit Request'.
Xbox
If you purchased the game on Xbox, follow these steps to request a refund:
- Visit the Xbox refund page: https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/refund-orders
- Sign in with the Microsoft account used for the purchase.
- Review your order history to locate the game you want to refund.
- Select the game and click 'Request a refund'.
- Follow the prompts to complete your request.
If you encounter any issues during the refund process, we recommend reaching out directly to the support team of the respective storefront for further assistance.